Privacy Policy

1. Introduction

FiduciaryAI Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fiduciaryai.co.uk and use our services.

We are registered in England and Wales (Company Number: [XXXXXXXX]) and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our registered address is [Address], United Kingdom.

2. Information We Collect

We may collect information about you in a variety of ways:

Personal Data

• Name and job title
• Contact information (email address, phone number)
• Organisation name and type
• Professional details relevant to our services

Usage Data

• IP address and browser type
• Pages visited and time spent
• Referring website addresses
• Device and operating system information

3. Lawful Basis for Processing

We process your personal data under the following lawful bases:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
• Contract: Where processing is necessary for the performance of a contract with you.
• Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided your rights do not override these interests.

4. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Respond to your enquiries and provide customer support
• Send you marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations
• Protect against fraudulent or illegal activity

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. For marketing contacts, we retain data for up to 3 years from your last interaction with us.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

7. Your Rights

Under UK GDPR, you have the following rights:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data in certain circumstances
• Right to Restrict Processing: Request limitation of processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing based on legitimate interests

To exercise any of these rights, please contact us at privacy@fiduciaryai.co.uk.

8. Cookies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

9. Third-Party Services

We may employ third-party companies and individuals to facilitate our services. These third parties have access to your personal data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

10. International Transfers

Your information may be transferred to and maintained on servers located outside the United Kingdom. We ensure that any such transfers comply with UK GDPR requirements and that appropriate safeguards are in place.

11. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: